faq

If you have a question about any aspect of buying, installing or cleaning your hardwood floor, our support section contains our full range of guides and brochures and may contain the answer to your question. Alternatively this section addresses some of the most frequently asked questions about our products. If you still have doubts about a topic or you cannot find the answer to your question please send us an email at info@appalachianflooring.com and we will get back to you shortly.

 

How should I clean my floor ?
Sweep or vacuum the floor regularly in order to keep abrasives such as sand and dirt from damaging your floor. Never use wax, oil-based detergents or any other household cleaners to clean your pre-finished flooring. This may dull the finish. Instead, use cleaning agents specially formulated for use on prefinished hardwood floors.

Can I glue the flooring to the substrate?
Solid hardwood flooring cannot be glued to the substrate.
Appalachian Engineered flooring can be glued down.

What kind of subfloor do I need to install my Appalachian hardwood flooring?
Installing solid hardwood flooring requires a 5/8’’ thick plywood subfloor or 3/4 ‘’ thick OSB paneling. Engineered flooring can also be installed directly on a concrete slab. recommend the use of either plywood or flooring grade O.S.B.

Can I install Appalachian Flooring in the basement?
Solid hardwood flooring must not be installed below grade or in the basement.
Appalachian Engineered flooring can be installed below grade and in basements.

Can I switch off my heating or air conditioning when I go away on vacation?
Unfortunately not, you must maintain relative humidity between 40-50%, and temperature between 65-75F degrees at all times.

Do I have to acclimate the flooring before installation?
Yes it is absolutely necessary to acclimate the flooring for 72 hours prior to installing the flooring. This should be done in the room where the flooring will be installed at a relative humidity of 40-50% at a temperature of 65-75 F.

How long, after installation, do I have to wait before I can walk on the floor?
If your Appalachian flooring was nailed or stapled down you can walk on it right away after the installation.  If your floor has been floated or glued down then you must let the floor cure for the time recommended by the glue manufacturer.

What will happen to my floor if I allow my dogs to run on them?
Appalachian flooring is very abrasion resistant. However, no varnish or floor is pet-proof.

How do I protect my floors from furniture?
Place felt pads under the legs of the furniture to protect your flooring from scratches. Additionally, clean these pads regularly to prevent the buildup of sand or other abrasives, which in turn could scratch your floor.